Shipping Policy

Thank you for shopping at [Your Store Name]. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Note: Processing times may be slightly delayed during high-volume periods or holidays.

2. Domestic and International Shipping Estimates

We offer shipping services worldwide/to specific regions. Estimated delivery times are as follows:

Please note: Actual delivery dates may vary due to customs clearance, weather conditions, or carrier delays.

3. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

4. Customs, Duties, and Taxes

[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Lost Packages

If you received your order damaged or if the package is lost, please contact our support team at [Your Support Email].
Please save all packaging materials and damaged goods before filing a claim, as these may be required by the carrier.

6. Change of Shipping Address

If you need to change your shipping address, please contact us as soon as possible. We can only update the address if the order has not yet been processed or shipped.

7. Contact Us

If you have any questions about the shipping status of your order, please contact us:

• Email: hti20180108608@gmail.com
• Phone: 13538514236
• Hours: Monday - Friday, 9:00 AM - 9:00 PM