Privacy Policy

This Privacy Policy describes how https://xaqvision.com/ (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or place an order on the Site.

Collection of Personal Information

When you visit the Site, we collect certain information related to your device, your interactions with the Site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support. In this Privacy Policy, any information that can uniquely identify a natural‑person individual (including the information listed below) is referred to as “Personal Information”. Please refer to the list below for details on the types of Personal Information we collect and the purposes of collection.

Device Information

Examples of collected Personal Information: web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and your interactions with the Site.
Purpose of collection: to load the Site correctly for you; to perform analytics on Site‑usage data for Site optimization.
Source of collection: collected automatically when you access our Site via cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: shared with our data processor Shopify.

Order Information

Examples of collected Personal Information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide you with products or services and perform our contract with you; to process your payment information; to arrange shipping; to send you invoices and/or order confirmations; to communicate with you; to screen orders for potential risks or fraud; and to send you information or advertisements relating to our products or services, where consistent with the preferences you have shared with us.
Source of collection: provided by you.
Disclosure for business purposes: shared with our data processor Shopify.

Customer‑Support Information

Purpose of collection: to deliver customer‑support services.
Source of collection: provided by you.

Sharing of Personal Information

As described above, we share your Personal Information with service providers to assist us in delivering our services and fulfilling our contracts with you. For example:
Our online store is powered by Shopify. You may review how Shopify uses your Personal Information at the following link: https://www.shopify.com/legal/privacy.
We may also disclose your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other lawful information requests we receive, or otherwise protect our legal rights.

Use of Personal Information

We use your Personal Information to provide services to you, including selling goods, processing payments, arranging shipment and order fulfillment, and sending you updates regarding new products, services and promotional offers.

Data Retention

When you submit an order through the Site, we retain your Personal Information for record‑keeping purposes unless and until you request us to delete such information.
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